Job Vacancy: Dealkeren.com

The name "DealKeren"is derived from the words ‘Entertain’, ‘Social’ and ‘Go’. We offer deals of 50-80% off on products and services and guarantee the best value for our online members. Our goal is to find unique and interesting things for members to do, see, eat and buy in their cities, and we work closely with local businesses to create attractive deals. Through DealKeren members get these great deals, local businesses get new customers, charities receive donations, and Dealkeren.com earns its success fees.

Our vision is to pioneer social commerce, inspired by social responsibility. Our mission is to drive our endeavours through the support and empowerment of colleagues. Create your own destiny and act with integrity. We work hard, enjoy what we do, and seek the right people to build a great company.

Search Engine Optimizer

(Jakarta Raya)
Responsibilities: 
Job Description:
SEO is the activity of optimizing Web sites or specific pages to make them more search-engine-friendly, thus getting elevated positions in search results. This will improve the volume or quality of traffic to a web site or page from search engines’ search results. A search engine optimizer edits the contents related to a website and coding (if necessary) to increase its relevance to defined keywords and to remove barriers to the process of indexing activities of search engines.

Responsibilities and Duties:

1.Using web tools to track site traffic, rankings, and ultimately sales (and other business relevant goals).

2.Identifying and implementing strategies for increasing site traffic through organic search listings without using black hat techniques that impedes user experience

3.Researching and resolving HTML code and content, link, architecture and navigation issues

4.Assisting in layout and/or structure of web pages when required to address business goals

5.Continually monitoring organic search rankings to increase traffic and sales

6.Analyzing website strategies and translating qualitative or anecdotal data into recommendations and tactics for revising the strategies

7.Creating and reviewing regular sales reports for various online sites and promotions

8.Researching keywords using Google, Overture, WordTracker and

9.internal tools

Requirements:

1.Skills and specifications:

2.Excellent verbal and written communication skills

3.Self-directed when confronted with support issues

4.Ability to manage details, overall flexibility and efficient work habits

5.Very comfortable to not only look at the amount of traffic as key metrics

6.Basic statistics skills (optional)
Education and Qualifications:

1.Excellent Internet and computer skills

2.Knowledge of online marketing and search engine optimization

3.Clear understanding of SEO and pay-per-click advertising

4.Minimum college diploma in one or more of these fields: Information Science, Computer Science, Math, MIS, Advertising

5.Proficient in the use of Internet Explorer and other browsers, Word, Outlook, Excel,

6.Extra points for having Knowledge and experience with HTML and Excel

Customer Service

(Jakarta Raya)
Responsibilities: 

1.Interact directly with customers either by telephone, email, or face to face.

2.Assist customers with product and transaction inquiries

3.Obtain and evaluate all relevant information to handle inquiries and complaints

4.Manage and solve customer complaints

5.Research and troubleshoot customer related service issues

6.Perform customer verifications, process orders, forms, applications and requests

7.Direct requests and unresolved issues to appropriate departments

8.Keep records of customer interactions, transactions, complaints, and details of actions taken. Multi-tasking all areas of job responsibilities as defined by management

9.Communicate and coordinate with various internal departments

Requirements:

1.2-3 Years of proven Customer Service or Call-Centre experience

2.Excellent verbal skills, able to articulate clearly and concisely

3.Can speak and write English

4.Strong problem-solving skills and commitment to deliver exceptional customer service

5.Knowledge of customer service infrastructure, principles, and practices

6.Self motivated, responsible, dependable and prompt individual with excellent work attendance record

7.E-Commerce Customer Service experience is a plus

8.Knowledge of CRM programs and IVR or telecommunications software and devices is essential

9.Passionate about enjoying life while getting a great value.

For more info please visit the website at: www.dealkeren.com

If you meet the requirements and interested with this job, please send your application letter with a recent photograph and complete CV to:

cc:dian.chotimawati@dealkeren.com

to:ameria.sumantri@dealkeren.com

Please mention your Salary Expectation and your availability to join!